yay! you're all booked in.


I want to give you a big, warm welcome and tell you I am so excited to begin working on our project! We’re about to create something meaningful and beautiful for your business.


In order to give you my best work I’m going to need a little help from you. This page will tell you exactly what I need you to do before we begin working together and provide you with a few tips and tricks to help you help ME provide my best work for you.

Other tools that we will be using.



My go-to client management system. This is your client portal, where you’ll be able to review your contract, pay your invoices and fill-out forms during the project.

Now that you’re booked in my schedule, we’ll stop using email to have our conversation and we’ll start using my project management tool, Asana.

A project management tool is a secure space online where we have conversations, share files, set reminders, and create to-do lists.

Whereas files often get lost when I’m managing projects through email, nothing gets lost or forgotten in Asana. It’s the simplest way to keep your project organized and make sure it goes as smoothly as possible!

Don’t worry – you won’t need to pay for this tool and it’s not hard to use.

Click here to watch the 3-minute tutorial video below on how to use it.

google meet

We’ll use Google Meet for all our consultation calls. Google Meet is great because it allows us to see each other (almost like a real coffee date!) and I can share my screen if needed.

google drive

I use it to store all my project files. At the end of the project, I’ll send you a link to download your files and store them in a safe place as the link is only available for 30 days after project end.

Here’s what I need to get the project started.


This form will help me understand your goals and needs for this project! It will also help you understand how we will structure the website and will give you an insight of how you can write your content (tone, message, purpose), and what sort of imagery you might need. You will find this in your ‘Pre-work’ task in Asana, to which you will get access to.


Use this link to book your web design strategy session. Plan for the call to be around 1 hour. This is the first step in the design process, and will build the solid foundation for your website and a clear direction to move forward with. Be sure to book this call for your project start date, the first Monday of your design weeks!



Chances are you are not a copywriter, and while you know your business/ product/ service inside out, writing may not be your strong suit OR you just don’t have the time to be writing out your website content line by line. 

That’s where the Content Checklist and Workbook come in handy! It helps you plan your website content and can either be used as the foundations of writing your website content or is a great starting point to send to a copywriter if you do not have the time/skillset to write your own.


strategy CALL DAYS



Tuesdays and Thursdays

I really appreciate simple and straightforward feedback. It helps me clearly understand your thoughts and make the right changes to your project.

Here are a few tips on providing awesome feedback:

It is very important for me to work closely with you during this creative journey. In order for us to optimize our time together I’ve implemented a strategy that will allow us to work in an organized and sustainable way.

At different stages throughout the project, you may be asked to provide feedback on design concepts, layouts, images etc. Providing feedback can be hard, but it’s important to make it constructive to ensure the project can move forward smoothly.

To help keep your project on track to finishing on time, please provide feedback on your designs within one business day for the short projects (Simply Shopify or Essential Web Design) and for longer projects within three business days of receiving them.

I really appreciate your effort to provide files and feedback on time.

Be as specific as possible. Vague or contradicting feedback can create confusion and set us back, therefore try to be as specific as possible when providing feedback. Focus on one element at a time and try to explain why you like/dislike something and provide a suggestion on how I could improve it.

Keep your ideal client in mind. This project is of course very close to your heart but it’s important to always keep your target audience top of mind.

Try and use bullet points to break up your feedback.

Use headers to organize your feedback.

Read over your feedback to make sure it’s clear and check that you’ve answered any questions I may have asked.

Mark your feedback on Markup.io or post your feedback as a comment on the relevant Asana discussion instead of emailing me directly. Back and forth emails can get tiring but communicating in Asana is a breeze.



Not yet. It takes time and good search engine optimization (SEO) to achieve this. However, your site will be optimized for search engines and over time could get on the first page of Google for search terms related to your business. If you need additional information on fees for a full SEO study and optimization please let me know.



Will you add the legal pages?

I am not a qualified legal professional therefore I do not provide all the legal policies. However, I can point you in the direction of online services that do offer or sell updated legal policies. Once you have them, I would be more than happy to include them for you in your website.

I also suggest that you have your lawyer check your site to ensure it is compliant with the policies of your country.

Will you show me update the site on my own?


Absolutely! At the end of your project, I offer a video training session to help you learn how to manage and update your own website.

- Dieter Rams.